Employee Experience is a determining factor that can sink an organization or make it stand out, and mastering it is not an option these days. To help you thrive, Jon Leighton (Nexthink) and Emily Schlick (Vizient) share some practical advice on how to improve employee experience.

Jon Leighton has been the Head of Customer Engagement and Advocacy at Nextink for four years. Before this, he's been in BMC Software, was the VP of Customer Success at 4me, and the Service Desk Leader at Southhampton City Council.

Emily Schlick is the Sr. Director of Technology Strategic Business Operations at Vizient, Inc. Prior to that role, she's been the Director of Digital Employee Experience and Strategic Initiatives at Cigna and the Sr. Manager of Employee Experience at Express Scripts.