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    05. Expanding beyond Service Management: DevOps, SRE and BRM, with Suresh GP

    05. Expanding beyond Service Management: DevOps, SRE and BRM, with Suresh GP

    FromTicket Volume

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    05. Expanding beyond Service Management: DevOps, SRE and BRM, with Suresh GP

    FromTicket Volume

    ratings:
    Length:
    13 minutes
    Released:
    May 19, 2022
    Format:
    Podcast episode

    Description

    Suresh GP (Top 25 Influencer in ITSM and Global Ambassador of the DevOps Institute) goes beyond service management to discuss with Matt how to bring value to a business through DevOps and SRE. Plus, he digs into customer experience and teases an opportunity for IT to stay relevant.

    Suresh GP is a founder and managing director at TaUB Solutions. He has more than 19 years of IT experience in areas such as service management, IT governance, business relationship management (BRM), agile, and DevOps.
    Released:
    May 19, 2022
    Format:
    Podcast episode

    Titles in the series (91)

    News and information for improving IT experiences. Ticket Volume connects a community of Service Management professionals with new ideas and perspectives. Powered by InvGate. New episodes each week!