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End-User Empathy

End-User Empathy

FromCareer Cast


End-User Empathy

FromCareer Cast

ratings:
Length:
23 minutes
Released:
Aug 4, 2022
Format:
Podcast episode

Description

In this episode, I sit down with Salesforce manager Meradith Stretz.  
After obtaining her marketing degree, Meradith started her first job working for a construction company that was implementing Salesforce. Meradith was tasked with teaching and getting the workers to adopt the new system. She learned the importance of having empathy for end-users as well as finding a career in the Salesforce ecosystem.  
Meradith has worked closely with end-users since then and has built long-lasting relationships that have contributed to her career success.

00:35 - Career background and history 
08:18 - Importance of client-facing roles 
11:33 - Soft skills you must have 
15:21 - Tips for Managers who write Job Descriptions 
18:50 - Salesforce Events 
21:45 - Final Thoughts

Allegany FM is an interview-style podcast that focuses on sharing experiences and insights from everyday Tech professionals.
Released:
Aug 4, 2022
Format:
Podcast episode

Titles in the series (46)

This podcast provides a valuable resource for anyone seeking to advance their career. With a focus on assisting veterans and military spouses with the transition to civilian life and the technology industry. The podcast covers a range of topics, from the latest trends and best practices to the essential skills and qualities needed for success in the workplace. Listeners can expect to gain practical insights and advice on career development, leadership, communication, and more.