18 min listen
End-User Empathy
FromCareer Cast
ratings:
Length:
23 minutes
Released:
Aug 4, 2022
Format:
Podcast episode
Description
In this episode, I sit down with Salesforce manager Meradith Stretz.
After obtaining her marketing degree, Meradith started her first job working for a construction company that was implementing Salesforce. Meradith was tasked with teaching and getting the workers to adopt the new system. She learned the importance of having empathy for end-users as well as finding a career in the Salesforce ecosystem.
Meradith has worked closely with end-users since then and has built long-lasting relationships that have contributed to her career success.
00:35 - Career background and history
08:18 - Importance of client-facing roles
11:33 - Soft skills you must have
15:21 - Tips for Managers who write Job Descriptions
18:50 - Salesforce Events
21:45 - Final Thoughts
Allegany FM is an interview-style podcast that focuses on sharing experiences and insights from everyday Tech professionals.
After obtaining her marketing degree, Meradith started her first job working for a construction company that was implementing Salesforce. Meradith was tasked with teaching and getting the workers to adopt the new system. She learned the importance of having empathy for end-users as well as finding a career in the Salesforce ecosystem.
Meradith has worked closely with end-users since then and has built long-lasting relationships that have contributed to her career success.
00:35 - Career background and history
08:18 - Importance of client-facing roles
11:33 - Soft skills you must have
15:21 - Tips for Managers who write Job Descriptions
18:50 - Salesforce Events
21:45 - Final Thoughts
Allegany FM is an interview-style podcast that focuses on sharing experiences and insights from everyday Tech professionals.
Released:
Aug 4, 2022
Format:
Podcast episode
Titles in the series (46)
No. 9 - Learning Salesforce Development with Apex by Career Cast