Whether you’re an L&D professional, video creator, or a software developer, your industry has probably been bitten by the hybrid work bug in one way or the other.This isn’t a challenge we can master overnight, but all it takes is the right information to get you moving in the right direction.Michelle Massey, VP of Community Outreach and Customer Operations at TechSmith, joins Matt on this episode to share some practical steps and advice that make for a more wholesome hybrid work environment. She talks about organizational culture and how it affects the hybrid work setup and also doles out a few tips on how to communicate better in a hybrid work environment.Learning points from the episode include:00:00 - 00:49 Intro00:50 - 01:34 Matt introduces Michelle01:35 - 02:56 Michelle shares some insights about herself02:57 - 05:27 Why the topic is vital for everyone regardless of industry05:28 - 07:13 A practical example of how to communicate in a hybrid environment 07:14 - 14:57 What role does organizational culture play in establishing hybrid work environments14:58 - 19:04 How to manage communication in a hybrid work environment19:05 - 21:17 What is hybrid work21:18 - 28:28 Tips to enhance better hybrid communication28:29 - 37:30 How to be resilient as work conditions evolve37:31 - 45:28 How Michelle’s communication approach has changed since she started using Snagit and Camtasia45:29 - 53:08 Speed round questions53:09 - 53:38 OutroImportant links and mentions:Reach out to Michelle: m.massey@techsmith.comConnect with Michelle on LinkedIn: https://www.linkedin.com/in/michelle-massey-32970b4/Learn more about the TechSmith Academy.To read the blog post on the topic or watch the video, go to: https://www.techsmith.com/blog/effective-hybrid-workplace/