37 min listen
How to Create Successful Customer Education Content Fast with Dave Derington
How to Create Successful Customer Education Content Fast with Dave Derington
ratings:
Length:
56 minutes
Released:
Mar 31, 2021
Format:
Podcast episode
Description
What’s the secret to creating great customer education content, fast? If you create content, you might get swept up striving for perfection. But when it comes to customer education content, this should be one of the last things on your mind.Dave Derington, Senior Manager of Outreach’s customer education program, believes that customer education doesn’t have to be perfect – it just has to be helpful. He joins Matt Pierce in this episode of The Visual Lounge to share a faster way to create fun and relatable customer education content and explains why you should leave the idea of perfection behind.Learning points from the episode include:Dave's definition of customer educationWhy creating customer education content quickly is criticalHow to get comfortable with imperfectionHow to give customers the education content they needHow to create content fast Important links and mentions:CELab: https://customer.educationOutreach University: https://university.outreach.ioOutreach: https://outreach.ioLearn more about the TechSmith Academy.To read the blog post on the topic or watch the video, go to: https://www.techsmith.com/blog/successful-customer-education
Released:
Mar 31, 2021
Format:
Podcast episode
Titles in the series (100)
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