Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

How to Create Successful Customer Education Content Fast with Dave Derington

How to Create Successful Customer Education Content Fast with Dave Derington

FromThe Visual Lounge


How to Create Successful Customer Education Content Fast with Dave Derington

FromThe Visual Lounge

ratings:
Length:
56 minutes
Released:
Mar 31, 2021
Format:
Podcast episode

Description

What’s the secret to creating great customer education content, fast? If you create content, you might get swept up striving for perfection. But when it comes to customer education content, this should be one of the last things on your mind.Dave Derington, Senior Manager of Outreach’s customer education program, believes that customer education doesn’t have to be perfect – it just has to be helpful. He joins Matt Pierce in this episode of The Visual Lounge to share a faster way to create fun and relatable customer education content and explains why you should leave the idea of perfection behind.Learning points from the episode include:Dave's definition of customer educationWhy creating customer education content quickly is criticalHow to get comfortable with imperfectionHow to give customers the education content they needHow to create content fast Important links and mentions:CELab: https://customer.educationOutreach University: https://university.outreach.ioOutreach: https://outreach.ioLearn more about the TechSmith Academy.To read the blog post on the topic or watch the video, go to: https://www.techsmith.com/blog/successful-customer-education
Released:
Mar 31, 2021
Format:
Podcast episode

Titles in the series (100)

Visuals and videos are powerful, but creating them can feel overwhelming. Yet they are essential to creating content that impacts understanding, helps improve communication, and can save you and the viewers time and money.  The Visual Lounge is a place where we talk about creating and using visuals and videos for all sorts of communication. Whether you’re creating a course to help your organization roll out new software, an educator learning to better communicate with  your students, or a marketer helping your customers see the impact of your product, our conversations will help see how visuals can impact your work.  Listen in as Matt Pierce, Learning & Video Ambassador, leads you through a variety of conversations with industry guests and experts. You’ll get practical advice and insights to help you to create better and more impactful images and videos.