Educating associates is a core competency of any solid contact center operation.  In episode 141 of Advice from a Call Center Geek, we look at 7 Effective Call Center Training Tips You Can Implement Easily.Topics in this episode include:Focusing On the Major Call Center SkillsEquipping Your Agents with Sufficient Product KnowledgeCreating KPIs for Every Training SessionMaking Training Sessions Practical and Easy to ImplementFostering Continuous ImprovementProvide Constructive FeedbackMap Out a Clear Growth Pathway for Your AgentsFollow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube ChannelText Me: Text "education" to 814-247-0633