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How to Recruit the Right Call Center Agents Using Culture, Social Media and Branding

How to Recruit the Right Call Center Agents Using Culture, Social Media and Branding

FromAdvice from a Call Center Geek!


How to Recruit the Right Call Center Agents Using Culture, Social Media and Branding

FromAdvice from a Call Center Geek!

ratings:
Length:
19 minutes
Released:
May 21, 2019
Format:
Podcast episode

Description

In Episode 25 of "Advice from a Call Center Geek" we discuss the topic of recruiting call center associates the right way for prolonged employmentWe tackle how culture and branding have an effect on recruiting along with how to use social media, job boards, unique alliances, and Referal programs to make sure you are getting the right fit for your contact center environment.Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.
Released:
May 21, 2019
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!