How do you facilitate call center management training in your call center?  Do you have a training plan at all or are you just pulling long tenured/high producing associates to be your supervisors?Stop that!  Start a management training program in your call center.  In this episode of the Geek! we tell you how!Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.