21 min listen
Chatbots for the Call Center and Customer Service- Present and Future
Chatbots for the Call Center and Customer Service- Present and Future
ratings:
Length:
20 minutes
Released:
Mar 19, 2019
Format:
Podcast episode
Description
Let's take a look a the types of chatbots that are available for your call center today, what ones you should be using and where the technology is moving to. We discuss not only the technology behind them but the use cases and costs.Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.
Released:
Mar 19, 2019
Format:
Podcast episode
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