21 min listen
Contact Center Management, Hiring, Ratios and More- Effective Contact Center Management
Contact Center Management, Hiring, Ratios and More- Effective Contact Center Management
ratings:
Length:
21 minutes
Released:
Nov 21, 2023
Format:
Podcast episode
Description
In this episode of "Advice from a Call Center Geek," we jump into expert tips for setting up a successful contact center, drawing from our experiences at Expivia.Learn about optimal team structures, effective management ratios, and strategies that foster efficiency and customer satisfaction. This episode is a treasure trove for anyone looking to enhance their contact center operations, offering practical advice and insights that can transform your approach to customer service.If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.Please check us out at expiviausa.com, or email us at info@expivia.net!Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/Follow on TikTok: https://www.tiktok.com/@callcenter_geekLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel
Released:
Nov 21, 2023
Format:
Podcast episode
Titles in the series (100)
Making Your Call Center Unique to Your Culture- Tips and Tricks by Advice from a Call Center Geek!