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Ultimate Guide for Outsourcing Your Contact Center!

Ultimate Guide for Outsourcing Your Contact Center!

FromAdvice from a Call Center Geek!


Ultimate Guide for Outsourcing Your Contact Center!

FromAdvice from a Call Center Geek!

ratings:
Length:
27 minutes
Released:
Dec 22, 2022
Format:
Podcast episode

Description

Ultimate Guide to Contact Center Outsourcing EpisodeThis is one of the best episodes of value/content we have ever created.If you are looking to outsource your contact center this is a MUST listen.25 minutes of why you should outsource, why you shouldn't outsource, what are the red flags to watch out for, what you should expect to pay, what you should not pay for, the technology you can ask about and so much more.Zero selling here, just content to help with your outsourcing journey especially if it's your first time outsourcing.If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.Please check us out at expiviausa.com, or email us at info@expivia.net!Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Follow on TikTok: https://www.tiktok.com/@callcenter_geekLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel
Released:
Dec 22, 2022
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!