Let's take a walk down memory lane to the call center of 1985 when there were no computers,  outbound was king, stats were few and far between and smoking in the call center was the norm!  Wow, have things changed!I would love to hear some of the stories of your call center back in the day.  Head over to https://www.facebook.com/callcentergeek/ to post!Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.