In our inaugural episode we give some background on why we created "The Geek" we discuss three distinct topics to start off our podcast:1) Who we are are2) Why we created "the geek" and whom it will benefit3) We dig into our first topic of "The Seven Reasons why your Call Center Stinks! The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing.  Check Expivia out at www.expiviausa.com Text me: 814.247.0366Follow me: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Watch us: Advice from a Call Center Geek Youtube Channel