I received a question from a member of the Advice from a Call Center Geek Texting Community that sparked this quick podcast.This is our unique take of setting up a call center employee suggestion program.  From using culture to narrow the suggestions to engaging employees, I think this is a helpful episode for all call center operations looking to engage. The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing.  Check Expivia out at www.expiviausa.com  Blog post Link:https://expiviausa.com/setting-up-a-call-center-employee-suggestion-program/Text me: 814.247.0366Follow me: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Watch us: Advice from a Call Center Geek Youtube Channel