Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

Five Ways to Engage Your Call Center Staff

Five Ways to Engage Your Call Center Staff

FromAdvice from a Call Center Geek!


Five Ways to Engage Your Call Center Staff

FromAdvice from a Call Center Geek!

ratings:
Length:
17 minutes
Released:
Dec 26, 2019
Format:
Podcast episode

Description

In Episode 51 of Advice from a Call Center Geek, we look at 5 ways you can engage your call center staff.We discuss strategies such as how and why to form leadership committees to utilizing Social Media to get the best out of all your call center associates and staff.We all want a highly engaged workforce, in this episode, we show you how!Blog Post Link:https://expiviausa.com/five-ways-to-improve-your-call-center/The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing.  Check Expivia out at www.expiviausa.com  Text me: 814.247.0366Follow me: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Watch us: Advice from a Call Center Geek Youtube Channel 
Released:
Dec 26, 2019
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!