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Setting up a Call Center Associate Pay Structure

Setting up a Call Center Associate Pay Structure

FromAdvice from a Call Center Geek!


Setting up a Call Center Associate Pay Structure

FromAdvice from a Call Center Geek!

ratings:
Length:
14 minutes
Released:
Apr 29, 2021
Format:
Podcast episode

Description

What is the proper way to pay your hard-working call center associates?In this episode, we talk about making sure we have agent and management salary paths for our call center workers to go down to make sure we are showing the proper progression and appreciation for all the work that they do on the front lines.There are a million different ways to do this but hopefully, this will give you the framework of building out a pay structure in your call center that matched your culture.Join our SMS Text Group, Text "Call Center" to  814.247.0366Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel 
Released:
Apr 29, 2021
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!