If you have not joined the Call Center Geek Texting Community here is another reason why.  (text "Call Center" to 814.247.0366 to Join)The Texting Community gets to ask anonymous questions to me that I then will answer on Linkedin.  Every couple of weeks, we will do a podcast episode with these questions so the geek nation can hear them and hopefully gain some value from them.The topics we takle in this episode are: What are some ways you are hiring and recruiting during Covid?  What social platforms are the best? How do you monitor and care for the emotional well-being of WFH agents? Budgetary case for Speech Analytics .Thoughts on Voicemail Being Used in the Call Center.Blog Post Link: https://expiviausa.com/ten-reasons-you-should-outsource-your-call-center/Text me: 814.247.0366Follow me: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Watch us: Advice from a Call Center Geek Youtube Channel