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Two Awesome Call Center Motivations- Be a Rockstar- Engage Your Associates!

Two Awesome Call Center Motivations- Be a Rockstar- Engage Your Associates!

FromAdvice from a Call Center Geek!


Two Awesome Call Center Motivations- Be a Rockstar- Engage Your Associates!

FromAdvice from a Call Center Geek!

ratings:
Length:
15 minutes
Released:
Mar 10, 2021
Format:
Podcast episode

Description

In this week's episode, we dive deep into a really awesome call center motivation that we are doing here at Expivia.  This will hopefully give you some thoughts on setting up something like this in your call center.  We also added in a bonus motivation/game that we did today as well that has blown away our expectations when it comes to call center rep engagement.Love to know your thoughts on this! For more info on Advice from a Call Center Geek:Text us: 814.247.0366Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Watch us: Advice from a Call Center Geek Youtube Channel 
Released:
Mar 10, 2021
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!