We at the Geek want to announce the creation of the Geek Call Center Community.  The goal and mission of the Geek has always been to create a community of call center colleagues that can use their knowledge to help others and themselves with issues and questions that may arise in the running of your call center.We have created the Call Center Geek community and we ask all podcast listeners to Join.  It's TOTALLY FREE.Access to private monthly webinars with the Call Center Geek Host, Tom LairdExclusive Monthly "Call Center Geek" newsletter and blog postsExclusive FB community page to exchange ideas and answer questions.Private Email to ask Tom any call center related questions you haveTo join head over to signup.callcentergeek.com.  All we ask is your name and email. Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.