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Attendance- Tips for improving Attendance in Your Call Center

Attendance- Tips for improving Attendance in Your Call Center

FromAdvice from a Call Center Geek!


Attendance- Tips for improving Attendance in Your Call Center

FromAdvice from a Call Center Geek!

ratings:
Length:
21 minutes
Released:
Jul 19, 2019
Format:
Podcast episode

Description

We all strive to improve the attendance in our call centers.  In this episode of the geek!, we talk about how and why you need to incorporate attendance into everything you do in your call center. From the hiring, incenting, paying and policy.  We discuss 4 topics that you can take back to your call center to improve your attendance today!#morecarrot #lessstickJoin the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.
Released:
Jul 19, 2019
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!