Its time to really look at implementing video and co-browsing into your customer support and sales.  In this episode, we take a look at the reasons why you should be thinking about video in your 2020 planning.  UNIQUE EXPERIENCEINCREASING THE URGE TO BUYTECHNOLOGY IS HERECOST FOR VIDEO CUSTOMER SERVICEGROUP SERVICE/FUN!ENGAGEMENT WITH VIDEOSALESAUGMENTED REALITYJoin the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.