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ratings:
Length:
42 minutes
Released:
Nov 19, 2020
Format:
Podcast episode

Description

In this episode…In a world where the vast majority of internet traffic is video content, how can we leverage the creation, production and value of video to maximise sales return?
In this episode I’ll talk to video marketer Ed Lawrence, the co-founder of https://businessfilmbooth.com/ (,) a video production and editing business based in Hertfordshire, UK. 
Having shot and produced more than 10,000 videos for businesses, he is a great resource to talk to about some global issues facing key account management professionals and the leaders that manage them.
We talk about:
The returns that salespeople can get from creating video content
How business leaders can maintain brand image and professionalism through quality control
·The power and value of the video testimonial
So, to get Ed’s top tips on video marketing strategy; the process; and the recommended kit to make great quality video content that yields massive returns from your most important customers – make sure you listen to this episode.
 
Highlights from this episode: Here are a handful of important points that stood out in my chat with Ed:
Video shouldn’t just be seen as a marketing tool but rather as a hugely valuable approach for sales and account teams who are looking to build relationships and win more business in this remote world.
If you are new to making video content, it is so important that you put the hard graft into getting the systems and processes set up from the outset. This saves you time in the long run so that you can create more content and add more value to your customer network.
I love Ed’s suggestion of personalised, 1 view videos, designed to speak DIRECTLY to a single client. Really showing them how much you care about their custom. So great for KAM professionals to do.
With many of us having a huge fear or dislike of how we look on camera, breaking through that feeling and embracing creating video will give way to the opportunity to really maximise your success with your key accounts.
Fantastic conversation on this episode – a big thank you to Ed!

Killer Question SegmentIn each episode we ask you, our listener, a killer question that is designed to get you reflecting on your business, your KAM Culture and where changes in thinking and behaviour could lead to increased customer success.
In this episode we asked Ed to give us his killer question which was:
What are you doing to bring your communication with video up to the same standard as everything else in your branding and the way you communicate?
Nice one! I’m sure there are many key account management professionals who will be wrapping their heads around that one. My gut instinct is that if we don’t up our video game – we will lose some valuable footing in retaining and building relationships with our key accounts in the near future. Let’s do this!

Quick ref to resources or links we mentioned:In this episode Ed wanted to share some resources and links with you to help you on your video marketing journey. Here are his suggestions on your technical set-up for your video creation:
CAMERA
Ed uses a Sony a6500 for his video calls. The new versions are the a6400 and the a6600. (At time of writing – Amazon UK are doing a great deal on the Sony Alpha 6400 with a lens – https://www.amazon.co.uk/Sony-mirrorless-Real-time-Tracking-movie-shooting/dp/B07MWDP1VD/ref=sr_1_6?dchild=1&keywords=sony+a6500&qid=1602003489&sr=8-6 (find that here))
The benefit of the A6400 is the screen spins around so you can see yourself but when you set it up to the computer, you'll be able to see yourself on screen anyway so this is good if you ever wanted to make videos with it without being near a computer. 
CAMERA LENS
Ed suggests the Sony SELP1650 E Mount - APS-C 16-50mm F3.5-5.6 Zoom Lens. He just bought another one second hand for £70, they should be about £150 for a new one.
TRIPOD
Ed uses the Manfrotto Compact Advanced tripod, to sit the camera behind...
Released:
Nov 19, 2020
Format:
Podcast episode

Titles in the series (28)

A show hosted by me, David Ventura, a specialist in training, educating and consulting on practical strategies for harnessing the power of Key Account Management (KAM) in SME’s today. I am also the principal KAM consultant and Managing Director of www.kamguru.com. In a world of diminishing customer loyalty, what can business leaders do to retain their top customers, while still adding value. In this podcast I explore some hands-on tips and tactics you can implement today – to remarkably shift your sales culture in your business. The episodes are designed to challenge your thinking and preconceptions of “sales”. They will teach you techniques for: - protecting your most important customers from competitors; - building & maintaining profitable partnerships with your key contacts; & - developing the strategies, systems & skills to deliver customer growth (i.e. identify, retain and grow your top ten customers). I am joined by business leaders who have learnt to radically shift their culture and attitude towards sales, and empower their business with the ability to grow rapidly from within. I also invite experts in the fields of leadership, coaching and customer experience to share their insights into the psychology of sales, organisational culture and leading business growth. In the modern, digitally-heightened business world we operate in today, can you afford to be flippant about your top customers, and why they choose to work with you? No, you cannot. I invite you to subscribe to KAMCast and listen openly as I challenge you to reimagine your customer success protocols and relationship strategies.