Being the birthday of Expivia, the one-year anniversary of our first book that sparked the podcast and the day we are publishing our second book "MORE Advice from a Call Center Geek!" we wanted to take a look back at our call center and how we started.  We are feeling a little nostalgic!Many of you have gone through adversity.  The start of Expivia was not easy especially when we look back at there we came from.  We hope this episode inspires many of our fellow geeks that may be going through a rough time.  You can succeed if you don't quit!And by the way....the best revenge is success!If you would like a copy of the new book, the kind version is FREE for the next 5 days and the paperback is at the lowest price that Amazon will allow for the next 5 days as well ($6.03)Click here if you are interested:https://www.amazon.com/dp/B07WT6KHBHJoin the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.