22 min listen
You're the New Call Center Manager, Now What?
You're the New Call Center Manager, Now What?
ratings:
Length:
20 minutes
Released:
Aug 18, 2021
Format:
Podcast episode
Description
You just got the job as the new call center manager, you are super excited!!! But then you realize, " I AM THE NEW CALL CENTER MANAGER!!!!", what do I do!In this episode, we take a look at what the first three weeks should look like for a new call center manager. how to earn trust and respect, creating a culture to be proud of, and getting your team to row in the same direction! Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel Text Me: Text "Call Center Manager" to 814-247-0633
Released:
Aug 18, 2021
Format:
Podcast episode
Titles in the series (100)
Podcast DNA / I Bet In Know Why Your Call Center is Struggling by Advice from a Call Center Geek!