Sanas is a startup in Silicon Valley that has developed software to make offshore accents sound more "American" or as some say, "more white".I have done a ton of research on the company, took the demo at CCW, and have read and watched as much as I can on both sides of the contact center controversy.In this episode, I give my raw take on what I think is going on.Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Follow on TikTok: https://www.tiktok.com/@callcenter_geekLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube ChannelIf you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.Please check us out at expiviausa.com, or email us at info@expivia.net!