16 min listen
19. Digital Employee Experience: the path to a people-centric IT organization, with Jon Leighton from Nexthink
FromTicket Volume
19. Digital Employee Experience: the path to a people-centric IT organization, with Jon Leighton from Nexthink
FromTicket Volume
ratings:
Length:
16 minutes
Released:
Aug 25, 2022
Format:
Podcast episode
Description
For far too long, technology has been seen as the most important thing, not the experience of those consuming that technology. Jon Leighton (Nexthink) is here to say otherwise. Find out what a people-centric organization entails and how you can approach that in your organization.
Jon Leighton has been the Head of Customer Engagement and Advocacy at Nexthink for more than three years. Before this, he's been in BMC Software, was the VP of Customer Success at 4me and the Service Desk Leader at Southhampton City Council.
Jon Leighton has been the Head of Customer Engagement and Advocacy at Nexthink for more than three years. Before this, he's been in BMC Software, was the VP of Customer Success at 4me and the Service Desk Leader at Southhampton City Council.
Released:
Aug 25, 2022
Format:
Podcast episode
Titles in the series (90)
08. The face of service: support managers need inspiration too, with Megan Engels by Ticket Volume