Hardware and Software Asset Management are the two sides of the IT Asset Management equation. This means, one simply can’t exist without the other. ITAM professional David Foxen takes us through the importance of IT Asset Management and where both practices stand today, especially after the pandemic, the steady movement towards remote work, and the supply chain issues that were faced along 2021. He points out how central being mindful about HAM has become for cost saving opportunities and the current shift of focus in SAM from compliance to a customer service mentality.

David Foxen is an ITAM Professional and principal consultant for SAM Beast Consulting Ltd. He worked doing ITAM at companies like Aeroflex, Santander, Arup and Johnson Matthey, among others. He also started ITAM volunteers, an organization that helped companies struggling to adapt Asset Management during the pandemic and currently serves as a committee member for ISO.