13 min listen
44. Moving Towards a DEX Focus: Feeding into the Best of ITSM, with Ian Aitchison from Nexthink
FromTicket Volume
44. Moving Towards a DEX Focus: Feeding into the Best of ITSM, with Ian Aitchison from Nexthink
FromTicket Volume
ratings:
Length:
38 minutes
Released:
Mar 2, 2023
Format:
Podcast episode
Description
By 2025, 50% of IT organizations will have established a DEX strategy, team, and management tool, up from 15% in 2022, according to a recent report. Ian Aitchison, VP of Product Management at Nexthink, dives into the benefits of implementing a Digital Employee Experience (DEX) strategy in ITSM. Listen to his insights about this hot topic and stay ahead of the curve.
Ian Aitchison is a senior software product portfolio leader and VP of Product Management at Nexthink. He is a public speaker on topics related to Digital Experience, ITSM, ESM, Automation, AI, and business technology futures. He is also co-host of the Enterprise Digital podcast.
Ian Aitchison is a senior software product portfolio leader and VP of Product Management at Nexthink. He is a public speaker on topics related to Digital Experience, ITSM, ESM, Automation, AI, and business technology futures. He is also co-host of the Enterprise Digital podcast.
Released:
Mar 2, 2023
Format:
Podcast episode
Titles in the series (90)
02. Governance too slow? Time to speed it up! With Dan Aragon from Best Buy by Ticket Volume