27 min listen
First Things First: Get the Fundamental Customer Experience Right
First Things First: Get the Fundamental Customer Experience Right
ratings:
Length:
50 minutes
Released:
Dec 2, 2022
Format:
Podcast episode
Description
In this conversation with Matt Baer—Chief Digital and Customer Officer at the longstanding, iconic retailer Macy’s—shares key insights on the importance of getting the fundamental customer experience right before anything else.
Released:
Dec 2, 2022
Format:
Podcast episode
Titles in the series (100)
How General Motors is Embedding Customer Experience, with Dave Mingle - CB013: Using customer experience to change the automotive business. by The Chief Customer Officer Human Duct Tape Show