31 min listen
FROM FASTCO WORKS AND CAPITAL ONE: Empathy and Innovation: Keeping the Customer at the Center
FROM FASTCO WORKS AND CAPITAL ONE: Empathy and Innovation: Keeping the Customer at the Center
ratings:
Length:
7 minutes
Released:
Nov 3, 2023
Format:
Podcast episode
Description
Companies now have mountains of data to help drive decisions and develop products, but a holistic approach to product development must also prioritize customers’ needs and preferences. In this podcast interview, Stephanie Mehta, CEO of Mansueto Ventures, the parent of Fast Company, sits down with Emily Roberts, Senior Vice President and Head of Enterprise Consumer Product at Capital One to hear how to harness the power of technology and customer feedback loops to innovate products and experiences.
Released:
Nov 3, 2023
Format:
Podcast episode
Titles in the series (100)
How Can You Keep Your New Year's Resolutions?: So many of us (close to half of all Americans) make New Year's resolutions. The bad news is that just 8% of us will actually keep them all year. by The New Way We Work