Creating a team with customer-centric values is essential for fostering a culture of exceptional customer service and satisfaction. In this insightful episode, we delve into the transformative power of instilling customer-centric values within your team. Today's guest is David VanHimbergen, CEO of Reel Paper. Inc Magazine ranked his company #106 on the 2023 Inc 5000 list. Reel Paper specializes in supplying stock for the narrow web label printing industry. In this episode, David shares practical insights and actionable steps for creating a team culture that prioritizes the needs and experiences of customers. Join us as we explore real-world examples and expert advice on how to nurture a team that values customer feedback, empathy, and proactive problem-solving. Discover how embracing customer-centric values can not only drive customer loyalty but also enhance team collaboration, communication, and overall performance. Tune in to learn how to build a customer-focused team that is dedicated to delivering unparalleled service and building lasting customer relationships.