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Delivering on Customer Experience (CX) in non-customer facing roles

Delivering on Customer Experience (CX) in non-customer facing roles

FromVoices of S&P Global


Delivering on Customer Experience (CX) in non-customer facing roles

FromVoices of S&P Global

ratings:
Length:
15 minutes
Released:
Feb 23, 2021
Format:
Podcast episode

Description

CX is more than a buzzword. In fact, everyone at S&P Global has a role to play in impacting the Customer Experience. Nischal Patel, Global Head of Data Operations, and Seth Fox, Global Head of Workplace Services, talk about the importance of Customer Experience for their teams and share examples of how our CX behaviors drive positive interactions with customers and internal clients.
Released:
Feb 23, 2021
Format:
Podcast episode

Titles in the series (17)

Voices of S&P Global is a platform for leaders and colleagues across the company to share about their professional and personal experiences.