24 min listen
314: Why You Need To Embrace Customer Lifetime Value
FromThe CX Cast
ratings:
Length:
20 minutes
Released:
Jul 18, 2023
Format:
Podcast episode
Description
Less than half of global CX leaders can prove the ROI of their CX initiatives. Rusty Warner joins the CX Cast to share the insights from his CX EMEA keynote, “How To Embrace Customer Lifetime Value.” He reveals how leading CX teams that demonstrate clear business value will be stronger than ever.
Released:
Jul 18, 2023
Format:
Podcast episode
Titles in the series (98)
263: Customer Obsession Explained: Companies that put the customer at the center of their leadership, strategy, and operations enjoy stronger revenue growth, more satisfied customers, and more engaged employees than their competitors. And customer-obsessed firms can better pivot in resp... by The CX Cast