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    Customer Experience Innovation in Healthcare, With Jackie McAtee - CB56

    Customer Experience Innovation in Healthcare, With Jackie McAtee - CB56

    FromThe Chief Customer Officer Human Duct Tape Show

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    Customer Experience Innovation in Healthcare, With Jackie McAtee - CB56

    FromThe Chief Customer Officer Human Duct Tape Show

    ratings:
    Length:
    43 minutes
    Released:
    Jun 20, 2017
    Format:
    Podcast episode

    Description

    Jackie McAtee, Vice President of Marketing and Customer Experience for Mayfair Medical Imaging and I discuss her path from hospitality and marketing to her hybrid role of both marketing and customer experience. Jackie outlines her roadmap and actions for reimagining and reinventing the x-ray or imaging experience that has driven profits, customer admiration and employee joy in their work.
    Released:
    Jun 20, 2017
    Format:
    Podcast episode

    Titles in the series (100)

    Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.