36 min listen
4 Tactics to Building and Managing Customer Success with Allison Pickens
4 Tactics to Building and Managing Customer Success with Allison Pickens
ratings:
Length:
38 minutes
Released:
Mar 28, 2019
Format:
Podcast episode
Description
Allison Pickens is a Chief Operating Officer at Gainsight, a customer success SaaS organization, whose role is also inclusive of CCO responsibilities. Allison shares how she united the entire organization to embrace a CX transformation, and the skills she believes are required to ascend beyond a typical CCO role, which helped bolster her organization's success and external credibility.
Released:
Mar 28, 2019
Format:
Podcast episode
Titles in the series (100)
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