Everand Logo

Welcome to Everand!

  • Discover this podcast and so much more

    Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

    How to Build in Experiences That Will Earn Customers' Raves: Introducing the "Talk Trigger" with Jay Baer

    How to Build in Experiences That Will Earn Customers' Raves: Introducing the "Talk Trigger" with Jay Baer

    FromThe Chief Customer Officer Human Duct Tape Show

    Start listeningView podcast show

    How to Build in Experiences That Will Earn Customers' Raves: Introducing the "Talk Trigger" with Jay Baer

    FromThe Chief Customer Officer Human Duct Tape Show

    ratings:
    Length:
    37 minutes
    Released:
    Oct 11, 2018
    Format:
    Podcast episode

    Description

    I interview Jay Baer, founder of Convince & Convert, and author of the new book "Talk Triggers: The Complete Guide to Creating Customers With Word of Mouth" on how to operationalize experiences that creates word-of-mouth marketing for your business. In this episode, Jay also shares examples from 3 companies (B2C and B2B) who've successfully operationalized talk triggers that keep their businesses booming and customers talking. Get show notes and watch the interview at customerbliss.com/cb122.
    Released:
    Oct 11, 2018
    Format:
    Podcast episode

    Titles in the series (100)

    Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.