24 min listen
316: It’s 2050: Your Website Is Deserted. How Will Your CX Strategy Adapt?
FromThe CX Cast
ratings:
Length:
19 minutes
Released:
Aug 1, 2023
Format:
Podcast episode
Description
By 2050, your website could be a wasteland. VP and Principal Analyst Julie Ask joins the CX Cast this week to discuss how your current website must evolve to meet customer needs, and what this means for your CX strategy.
Released:
Aug 1, 2023
Format:
Podcast episode
Titles in the series (98)
263: Customer Obsession Explained: Companies that put the customer at the center of their leadership, strategy, and operations enjoy stronger revenue growth, more satisfied customers, and more engaged employees than their competitors. And customer-obsessed firms can better pivot in resp... by The CX Cast