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How a Clean Energy Start-up Approaches Customer Experience

How a Clean Energy Start-up Approaches Customer Experience

FromThe Chief Customer Officer Human Duct Tape Show


How a Clean Energy Start-up Approaches Customer Experience

FromThe Chief Customer Officer Human Duct Tape Show

ratings:
Length:
32 minutes
Released:
Jan 10, 2019
Format:
Podcast episode

Description

As conversations around sustainability and corporate social responsibility continue to increase, I think you’ll enjoy this timely conversation with Michael Bair, Senior Director of Member Experience at Inspire, a clean energy tech start-up. Inspire uses technology to bring clean energy sources to businesses and the homes of everyday Americans. With over 10 years of experience under his belt, leading customer-facing teams, Michael sheds some insight into how he breaks through some of the challenges to get customers to think differently about their energy options. 
Released:
Jan 10, 2019
Format:
Podcast episode

Titles in the series (100)

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.