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    Best of the Podcast: How to Create A Path for CX Leadership with Google's VP of Ads and Commerce UX

    Best of the Podcast: How to Create A Path for CX Leadership with Google's VP of Ads and Commerce UX

    FromThe Chief Customer Officer Human Duct Tape Show

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    Best of the Podcast: How to Create A Path for CX Leadership with Google's VP of Ads and Commerce UX

    FromThe Chief Customer Officer Human Duct Tape Show

    ratings:
    Length:
    41 minutes
    Released:
    Jan 2, 2018
    Format:
    Podcast episode

    Description

    In this 2017 Best of the Podcast episode, I revisit my interview with Catherine Courage, the VP of Ads and Commerce User Experience at Google. Catherine shares practical and strategic advice about how she created the path of her CX leadership role at Google. Find more information and a more in depth description in this episode's show notes at customerbliss.com/catherine
    Released:
    Jan 2, 2018
    Format:
    Podcast episode

    Titles in the series (100)

    Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.