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259: Everyone Benefits When Data Ethics And Diversity, Equity, And Inclusion (DEI) Converge
FromThe CX Cast
Currently unavailable
259: Everyone Benefits When Data Ethics And Diversity, Equity, And Inclusion (DEI) Converge
FromThe CX Cast
ratings:
Length:
22 minutes
Released:
Jun 17, 2021
Format:
Podcast episode
Description
Data ethics and diversity, equity, and inclusion (DEI) are increasingly critical issues for organizations. In research conducted for our Forrester Wave™ evaluation of customer database and engagement agencies, we uncovered an important mandate for CMOs: The convergence of these two practices is central to a brand’s customer engagement strategy. In this episode we’re joined by […]
The post 259: Everyone Benefits When Data Ethics And Diversity, Equity, And Inclusion (DEI) Converge appeared first on The CX Cast ® by Forrester.
The post 259: Everyone Benefits When Data Ethics And Diversity, Equity, And Inclusion (DEI) Converge appeared first on The CX Cast ® by Forrester.
Released:
Jun 17, 2021
Format:
Podcast episode
Titles in the series (98)
238: How Equity For Your Employees Drives Equity For Your Brand (R): As issues of gender equality, racial justice, and discrimination across the diversity spectrum hit the headlines, organizations are struggling to respond to customers, employees, and other stakeholders. In this episode, by The CX Cast