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Length:
30 minutes
Released:
Jun 3, 2021
Format:
Podcast episode
Description
All firms can access the same tools for business success — capital, business process, and tech — making it hard to generate a sustainable market advantage. The pandemic reveals that adaptive companies update their use of these tools more effectively than others. But adaptivity depends on an underutilized fourth tool: a workforce motivated to apply […]
The post 257: Creativity Feeds The Future Of Work appeared first on The CX Cast ® by Forrester.
The post 257: Creativity Feeds The Future Of Work appeared first on The CX Cast ® by Forrester.
Released:
Jun 3, 2021
Format:
Podcast episode
Titles in the series (98)
261: SCAN Health Plan – Building Customer Empathy: Building empathy with your customers is vital, particularly when your audience is part of the ‘silver tsunami’ of a rapidly growing ageing population. In this episode we’re joined by Archie Dey, Director of Consumer Experience and Insights at SCAN Heal... by The CX Cast