30 min listen
CXO Sherif Mityas Shares a 3-Gate System to Filter New CX Initiatives
CXO Sherif Mityas Shares a 3-Gate System to Filter New CX Initiatives
ratings:
Length:
46 minutes
Released:
Dec 5, 2019
Format:
Podcast episode
Description
With a background in merchandising, marketing, and retail, Sherif Mityas, Chief Experience Officer of TGI Fridays, the familiar neighborhood restaurant chain, has been interested in the following idea: how do you create the right kind of environment in order to be part of someone's consideration set? After many years of experience, he understood that the various components of retail success were ultimately tied to the customer and their end satisfaction.
Released:
Dec 5, 2019
Format:
Podcast episode
Titles in the series (100)
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