53 min listen
Ep. 217: Andy Cockburn | No Strings Attached: Genuine Referrals as the Secret to Earned Growth
Ep. 217: Andy Cockburn | No Strings Attached: Genuine Referrals as the Secret to Earned Growth
ratings:
Length:
25 minutes
Released:
Jul 20, 2023
Format:
Podcast episode
Description
What makes people recommend your brand and services to others? Winning referrals are more than just a marketing channel; they’re a way to turn prospects into lifelong customers through word-of-mouth advocacy based on authenticity and trust. In this episode, guest Andy Cockburn, CEO and cofounder of Mention Me, and Rob Markey discuss the effectiveness of trust-based referrals, how to integrate advocacy into company culture to unlock the transformative potential of referrals, and how data-driven approaches can optimize referrals’ effectiveness. If you’d like to provide feedback on the show, please fill out our survey here. If you’d like to learn more about Andy, you can find him on LinkedIn.
Released:
Jul 20, 2023
Format:
Podcast episode
Titles in the series (100)
Ep. 20: Making customers royally happy: Hotel legend Horst Schulze explains how he engages his staff to provide world-class service to guests of his luxury hotels. by Customer Confidential: Untold Stories of Earned Growth