40 min listen
Ep. 23: The magic of engaged, empowered employees
Ep. 23: The magic of engaged, empowered employees
ratings:
Length:
32 minutes
Released:
Nov 6, 2014
Format:
Podcast episode
Description
Bain Fellow Fred Reichheld returns to the podcast to discuss the employee engagement tool he's developing (3:44), the power of teams (14:45) and the state of surveys (22:37).
Released:
Nov 6, 2014
Format:
Podcast episode
Titles in the series (100)
Ep. 7: Loyalty and the problem with pasta on a plane: Linda Verba of TD Bank and Brian Andrews, formerly of Intuit, continue their discussion of NPS and loyalty with Rob Markey. by Customer Confidential: Untold Stories of Earned Growth