30 min listen
Ep. 37: Would you recommend your town to a friend?
Ep. 37: Would you recommend your town to a friend?
ratings:
Length:
48 minutes
Released:
Apr 16, 2015
Format:
Podcast episode
Description
Jim Clark of the Steamboat Springs Chamber Resort Association and Rob Perlman of the Steamboat Ski and Resort Corporation discuss when led them to gauge visitor sentiment across their town (6:40), what they learned (12:10) and how they're improving the tourist experience (21:26).
Released:
Apr 16, 2015
Format:
Podcast episode
Titles in the series (100)
Ep. 1: The godfather of loyalty: Fred Reichheld discusses employee engagement and innovation. by Customer Confidential: Untold Stories of Earned Growth