41 min listen
Ep. 36: Taking on the razor blade giants
Ep. 36: Taking on the razor blade giants
ratings:
Length:
48 minutes
Released:
Apr 9, 2015
Format:
Podcast episode
Description
Harry's cofounder Andy Katz-Mayfield discusses what inspired him to enter the razor market (4:40), his company's personal approach to customer service (21:23) and the challenges of building a customer-centric culture at a growing company (32:07).
Released:
Apr 9, 2015
Format:
Podcast episode
Titles in the series (100)
Ep. 14: Breaking down the "invisible fence": Tony Ezell, vice president of global market research at Eli Lilly & Co., talks about the company's efforts to provide a better customer experience. by Customer Confidential: Untold Stories of Earned Growth