43 min listen
Ep. 28: Who's advocating for your customers?
Ep. 28: Who's advocating for your customers?
ratings:
Length:
57 minutes
Released:
Jan 22, 2015
Format:
Podcast episode
Description
Omar Hashem, chief customer officer of the National Commercial Bank of Saudi Arabia, discusses his role as a customer advocate (9:35), the challenges he encounters (14:08) and the Net Promoter System's impact on his company (31:08).
Released:
Jan 22, 2015
Format:
Podcast episode
Titles in the series (100)
Ep. 2: Beyond scores at Herman Miller: Michael Ramirez and Pam Carpenter of Herman Miller discuss the company's approach to customer loyalty. by Customer Confidential: Untold Stories of Earned Growth