58 min listen
Ep. 80: Shorts - The Infrastructure Behind an Effective Net Promoter System
Ep. 80: Shorts - The Infrastructure Behind an Effective Net Promoter System
ratings:
Length:
3 minutes
Released:
Jun 9, 2016
Format:
Podcast episode
Description
Recreating the same customer intimacy that an individual shopkeeper can provide is possible for large organizations if they have an operational infrastructure that can foster high-quality interactions on a bigger scale. Rob Markey explains how in this Net Promoter System Podcast short.
Released:
Jun 9, 2016
Format:
Podcast episode
Titles in the series (100)
Ep. 30: Planning the marriage (not just the wedding): Jennifer Cunningham of Cornell University and Linda Reed of Stanford share their experiences in fostering alumni loyalty. by Customer Confidential: Untold Stories of Earned Growth