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4 Leadership Tactics from Joseph Michelli’s Book, “Stronger Through Adversity” 

4 Leadership Tactics from Joseph Michelli’s Book, “Stronger Through Adversity” 

FromThe Chief Customer Officer Human Duct Tape Show


4 Leadership Tactics from Joseph Michelli’s Book, “Stronger Through Adversity” 

FromThe Chief Customer Officer Human Duct Tape Show

ratings:
Length:
42 minutes
Released:
Feb 18, 2021
Format:
Podcast episode

Description

In my conversation with Joseph Michelli, speaker, author, and business consultant, we discuss his recently released book, Stronger Through Adversity: World Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges. Joseph shares that as he was consulting through the pandemic, he was working with leaders who had different approaches to leadership, but a common thread was to lead with humanity. As folks have been “leading from the bedroom instead of the boardroom,” we’ve seen how important it is to be authentic, to be you, during the process.
Released:
Feb 18, 2021
Format:
Podcast episode

Titles in the series (100)

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.