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6 CCOs Share Lessons They've Learned During Their CX Journey

6 CCOs Share Lessons They've Learned During Their CX Journey

FromThe Chief Customer Officer Human Duct Tape Show


6 CCOs Share Lessons They've Learned During Their CX Journey

FromThe Chief Customer Officer Human Duct Tape Show

ratings:
Length:
26 minutes
Released:
Mar 15, 2018
Format:
Podcast episode

Description

There's so much to learn about successfully implementing a program through your own trial and error, but what would success look like without mentors or help from others? I've always found learning from successful individuals to be helpful, which is why I love asking my guests, "what do you know now that you wish you knew then?" This episode features a compilation of answers to the pay-it-forward question I ask in every episode with tactical advice that you can apply today. Find more information at customerbliss.com/podcast.
Released:
Mar 15, 2018
Format:
Podcast episode

Titles in the series (100)

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.